8 Questions to Ask Your Roof Plumber

Treat your roof plumber like a candidate for a job interview

You wouldn’t purchase the first house you see before researching the property and neighbourhood, so when it comes to choosing who to service your roof, it’s best not to rush into any decisions. Roof plumbing is a specialised field, with its own regulations and areas of expertise. Whether you are building a new home or renovating existing premises, it’s important to choose the right person for the task.

There is never a shortage of roof plumbers in Melbourne, but before you engage with just any tradesperson, take the time to sit down with them to ask the following questions to assess their professionalism, quality of work, and attitude to regulatory compliance.

Here are our top eight questions to ask a roof plumber.

  • Are you licenced with VBA as a roof plumber?
    This is one of the first questions you should ask, as a roof plumber should be a licensed contractor who is currently registered with the Victorian Building Authority. Don’t be afraid to ask them to present these certificates, as if they are not licenced, you will be responsible for any damage that occurs on your property.
  • Are you insured?
    Briefly mentioned in the previous question, if the roofer is licenced, then they will automatically be insured and you will not be liable for any potential damages that may occur while they are working on your property.
  • Do you specialise in domestic or commercial roofing?
    The two fields are quite different – domestic roof plumbers are used to working on pitched house roofs, while commercial roofers are more familiar with big, flat roofs. Depending on your job, you may prefer a tradesperson with more experience in one field than the other.
  • What are your safety standards?
    The correct answer should be handrails and access equipment. A good roof plumber is not only competent, but they are extremely safe.
  • Do you supply any extra warranty over and above the VBA standard?
    The standard VBA warranty is six years, but a great roof plumbing company may offer up to 10 years warranty on workmanship. It might also be a good time to ask what other warranties they supply, such as materials and labour.
  • What products do you use?
    A good roof plumbing company will use materials that are industry-approved and leaders in their field. If the answer includes using products such as Bluescope, Colorbond and Zincalume, you can be assured that your roof plumbers are using high quality equipment to get the job done.
  • Why should I choose you over another roof plumbing company?
    A good roof plumber should be able to clearly explain why they are the best choice for the job, without putting down their competition. In their response, they should demonstrate their knowledge, being patient as they explain in great detail what they need to do to your structure. They should also use layman’s terms so you can understand what they will be doing to your roof every step of the way.
  • How much will the job cost me?
    It’s always ideal to talk about the price as early as you can, rather than waiting for any nasty surprises at the end. A transparent and honest roof plumbing company will be happy to quote an approximate cost, taking into consideration the service call, hourly rate and hours involved, as well as whether there is a minimum call out. Be wary of companies who give approximate pricing structures – they may be trying to overcharge you.

Do you need high quality specialty roofing services? Turn to O’Boyles Roof Plumbing.

As far as finding the best roof plumber goes, don’t be afraid to ask all the right questions – after all, when it comes to your property, there’s no substitute for good service and peace of mind. All of our reliable and professional roof plumbers at O’Boyles are happy to answer all your questions and more with ease and honesty.

With over 30 years of experience, our team is the one to trust for expert roof solutions. With extensive experience working in residential homes and office premises, factories, retail outlets, unit developments and more, no task is too great or difficult. Contact us on [phone] to talk to us about your roof needs today.

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